AI in Mental Health Care | Modern Health’s Safe, Human Approach

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The Future of Mental Health Benefits Starts Here

AI That Extends Human Care, Safely

At Modern Health, we’re reimagining mental health for today’s workforce, blending AI innovation governed with the expertise of human care providers. Our approach is clear: We empower members and providers, respect privacy, and deliver great outcomes for employees and employers.

In addition to proven AI solutions like provider matching and personalized content recommendations, we are developing new AI-powered approaches to enhance support and value. Throughout this process, we remain committed to safety, ethics, and transparency at every step.

Built on Expertise

Elevate Care Without Compromise

From clinicians to security experts, every voice helps shape responsible AI-assisted care.

HIPAA security and privacy controls so member privacy is protected

Rooted in ethics, anchored in clinical expertise and reinforced by ethical safeguards

Clinician-reviewed AI actions, AI actions with oversight by clinicians

Rapid escalation protocols so members in crisis are provided timely access to crisis resources

Trained on de-identified clinical outcomes so recommendations reflect real-world results

For Members: AI That Empowers, Never Overpowers

AI supercharges Modern Health’s Adaptive Care Model helping members get the right care at the right time, stay engaged between sessions, and adjust their support as life changes.

Always optional: AI engagement is always optional. Members get clear choices and are empowered to decide what’s best for their care.

Care plans built for members: AI will soon be leveraged to build individualized care plans, helping connect members with the right resources, coaches, therapists, and more, and then updating the care plan as their journey progresses.

Onboarding that adapts to members: Skye, our AI-powered assistant, will provide thoughtful support from day one—always backed by human expertise to keep the experience personal and meaningful.

Support between sessions: Soon, members will be able to check in 24/7 with Skye, get premium digital exercises, and receive content tailored for ongoing well-being.

For Providers: ‍ Focus on What Matters Most

AI works hand in hand with providers to reduce administrative burden, surface timely insights, and support better outcomes, freeing providers to be more present with the members they serve.

More time on members, less time on admin: Session AI will draft smart summaries and will be used for analytics and care plan reviews so providers can focus on care, not documentation.

Tailoring support to scale: AI insights will soon be leveraged to create adaptive care plans for each member’s unique needs.

Early intervention: In the future, proactive insights could flag concerning patterns before they escalate, helping to ensure faster, more effective support.

Collaborative recommendations: In the future, AI will offer evidence-based care suggestions that providers can review and apply.

Experience the next era of mental health benefits

Where AI strengthens care, drives access, and creates deeper, more meaningful relationships with clinicians.