A Modern Solution for Health Plans

Modern Health is a comprehensive mental health solution designed to ensure rapid access to evidence-based care through a deeply engaging member experience that delivers meaningful outcomes across a broad spectrum of needs — from prevention to clinical recovery.

RAPID ACCESS

<1 day

Average time to 
first-available session (Therapy and Coaching)

HIGH ENGAGEMENT

20%

Average engagement across demographic groups (53% engaged in multiple modalities)

CLINICAL OUTCOMES

80%

of members improve
or maintain their mental health (as measured by PHQ-9, GAD-7, WHO-5)

MEMBER EXPERIENCE

70

Net Promoter Score (NPS) among members

HOW WE PARTNER

Integrate and enhance your member experience

Drive utilization of mental and physical health programs.

Seamless coordination with health plan clinical teams.

Support for a broad spectrum of need from prevention to clinical recovery.

Personalized recommendations that empower informed choices for members.

Support both your Fully-insured and Self-insured business

At Modern Health, we've been delivering impact for ASO clients since day one. We're also built to support your fully insured business by transforming access to high quality, equitable, mental health care for your entire membership, regardless of where in the US, or the world, they reside.

SELF-INSURED

• Best-in-class member experience engagement
• Global, high-quality network
• Measurable cost savings
• Real-time insights to empower your team to take action
• Dedicated client support teams

FULLY-INSURED

• Support for all ages (0-100+)
• Equitable care for all (46% BIPOC network, full translation into 17 languages, 80+ languages spoken by providers)
• Less than 1 day to first available therapy session on average

OUR APPROACH

### We support across 5 pillars of mental health by ensuring 
access to the quality mental health care members need 
throughout their entire journey.

• Emotional
• Relationships
• Professional
• Physical
• Financial

Dynamic, right-sized care for your entire population

We believe that mental health isn't binary — we're not just well or unwell. Everyone exists along a spectrum of needs and is constantly moving across that spectrum throughout their lives. So, we built a solution to move with them.

Modern Health’s comprehensive mental health solution offers a 
full spectrum approach to mental health care including therapy, psychiatry and medication management, coaching, groups, and digital tools. With the member at the core of everything we do, we guide each person to the right level of care based on their preferences and needs.

• Sub-Clinical
• Moderate Acuity
• High Acuity

The Modern Health Difference

Rapid Access to Care

PROVIDER MATCHING

Instant
In-app matching with a therapist or coach

FIRST APPOINTMENT

<1 day
Average time to first-available session, globally

Delightful Member Experience

Modern Health’s deeply engaging, multi-modal member experience is key to driving outcomes.

ENGAGEMENT

20%
Average engagement across members, globally

MEMBER EXPERIENCE

70
Net Promoter Score (NPS) among members

Measurable Outcomes

Modern Health’s evidence-based approach leads to high quality outcomes for our members.

• 74% of members engaged in therapy see clinically significant reductions in anxiety/depression symptoms
• 80% Improve or maintain their mental health or well-being
• 4.9/5 Average post provider session rating

Health Equity

Informed by our Global Inclusion Council of providers, Modern Health prioritizes health equity across demographics, with culturally sensitive care from in-app content to 1:1 services

• 27+ Languages translated
• 80+ Languages spoken by providers
• 46% BIPOC providers in the Modern Health Network

Dive into our data-driven resources and case studies to see how the Modern Health difference has supported members and their families.

• Therapeutic Alliance: 90% of members were confident in their coach OR therapist's ability to help them and work on agreed upon goals. Strong therapeutic alliance is an important predictor of improved outcomes.
• Loneliness: After 3 months of using Modern Health, members demonstrated statistically significant reductions in loneliness and improvements in mental health status.
• Effectiveness of Therapy vs Coaching: Rates of clinical improvement in depressive symptoms were similar across both Coaching and Therapy modalities with 60% and 64% of members improving respectively.

Start supporting your members today

Offer your members the care they need, when they need it.

Connect with us to learn more.