Security

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Modern Health Sub-processor List

Last Updated: November 1, 2023

Please visit security.joinmodernhealth.com to view Modern Health's list of Sub-processors that apply when Modern Health is acting as a data processor or similar term under applicable privacy laws as established in the contract between your organization and Modern Health.

Sub-processor

• AWS
• Box
• CleverTap
• Datadog

Purpose and description

• Cloud hosting
• File transfer and storage
• Push notifications, emails
• Monitoring and alerting

Location

• U.S.
• U.S.
• U.S.
• U.S.

Sub-processor Updates
This list will be updated upon the addition or removal of any applicable sub-processor (including any changes to the purpose and description of processing and/or the location(s) of such processing).

Disclosure Policy

Last Modified: May 6, 2019

Data security is a top priority for Modern Health, and Modern Health believes that working with skilled security researchers can identify weaknesses in any technology.

If you believe you’ve found a security vulnerability in Modern Health’s service, please notify us; we will work with you to resolve the issue promptly.

Disclosure Policy

If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at security@joinmodernhealth.com. We will acknowledge your email within one week. Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within five business days of disclosure. Make a good faith effort to avoid violating privacy, destroying data, or interrupting or degrading the Modern Health service. Please only interact with domains you own or for which you have explicit permission from the account holder.

Exclusions

While researching, we'd like you to refrain from:

• Distributed Denial of Service (DDoS)
• Spamming
• Social engineering or phishing of Modern Health employees or contractors
• Any attacks against Modern Health’s physical property or data centers

Thank you for helping to keep Modern Health and our users safe!

Changes

We may revise these guidelines from time to time. The most current version of the guidelines will be available at this page (https://www.joinmodernhealth.com/disclosure).

Contact

Modern Health is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@joinmodernhealth.com.

Responsibility

It is the Security team’s responsibility to see this policy is enforced.